blank screen on all sky channels

[millbrook]

help please,
got anew zgemma s2 box was working for 3 days and now blank screen on all sky channels,i have tried rebooting with no success
don't know what else to try im only a newbie

 

[judetron]

Try rebooting your router and box at the same time....it's possible though you've been had and you line/gift has gone....where did u get it from?

Sent from my GT-I9505 using Tapatalk

 

[sucmnsee]

Usual checks are as said
Reboot router. Wait til router fully connected again. Reboot box.

Menu
Setup
Softcam
Softcam manager
Go to whichever is ticked
Yellow to restart.


Check connection
Menu
Setup
System
Network
Devices
Network test
Green to start
All should end up green

 

[millbrook]

Usual checks are as said
Reboot router. Wait til router fully connected again. Reboot box.

Menu
Setup
Softcam
Softcam manager
Go to whichever is ticked
Yellow to restart.


Check connection
Menu
Setup
System
Network
Devices
Network test
Green to start
All should end up green

Thanks,tried all your suggestions still not working

 

[judetron]

If you have done the above and says u have Internet connection most probably your line is down contact the supplier

Sent from my GT-I9505 using Tapatalk

 

[sucmnsee]

If u wanna pm ur line I'll check it for u. Make sure ur box is off first so doesnt conflict

 

[Dazzle]

If you double press "OK" on your remote, if you line is working correctly you will see on the corner of notification the server and ping details. That will show you are connected to your line and it is working. If there is nothing present the line details could be missing.

So check your configuration details (location dependant if your using c or n line) or check to make sure your provider hasn't done a runner.

Sent from my E6553 using Tapatalk

 

[Ellwills10]

Zgemma box not working just says sky hd screen plse help

 

[mick09004]

Hi I've lost a few sky channels? S sports 4, s sports news hq, sky 1, not all sky channels, any ideas guys, newbie, ant help would be much appreciated

 

[Ian1971]

I've lost sky sports 4 sky Atlantic +1 and Eurosport's 1&2 on both zgemma and openbox whent to do Chanel list on openbox and the website says that it's not channel list problem, it's a new form of encryption that is affecting all non official sky boxes. You can get sky sport 4 via Ireland feed but it also says that no doubt more channels will go and they don't know when or even if they will return

 

[paul1966]

I've lost sky sports 4 sky Atlantic +1 and Eurosport's 1&2 on both zgemma and openbox whent to do Chanel list on openbox and the website says that it's not channel list problem, it's a new form of encryption that is affecting all non official sky boxes. You can get sky sport 4 via Ireland feed but it also says that no doubt more channels will go and they don't know when or even if they will return

if you into your channel that's missing like sky sports 4 you will see a blank screen press up on your remote the channel list will come up now press the red button (ALL) you will see about 4/5 sky sports 4 press one of these your missing channel should return. note you may have do this everytime you want to watch channels that are missing.

 

[Ciaran Duffin]

Same problem here did that no luck rebooted box no good. That's on zgemma. All my channels are there on openbox in other room

 

[Ian1971]

if you into your channel that's missing like sky sports 4 you will see a blank screen press up on your remote the channel list will come up now press the red button (ALL) you will see about 4/5 sky sports 4 press one of these your missing channel should return. note you may have do this everytime you want to watch channels that are missing.

Cheers for that will give it a go

 

[dipsy]

been stuck on this zgemma s2 for weeks got freeview channels.epg for sky telling me whats on.but got the gift about eight weeks ago.im a newbie.no idear please can someone help before the gift runs out.

 

[bdawson1987]

Hi I've also lost these channels. My box doesn't allow me to upgrade the channel list directly from it and I'm having a lot of trouble finding a way to download the channel list on my MacBook Pro! Anyone know how I can download the channel list to a Mac so I can put it on a USB stick and upgrade the channel list via USB?

I have an Openbox V8S

Thanks!

 

[jimbob77778]

upgrade your firmware then you will be able to upgrade your channel list ota although some channels are missing for everyone

 

[jimnev]

I have also lost sky channels. have done all of the above checks and appears I still have a line but no channels.

 

[bottom1976]

Me too ...sky sports 4 / 5 ...sky sports news gone

 

[bottom1976]

Me too ...sky sports 4 / 5 ...sky sports news gone

 

[nuksucow]

Me too sky sports news etc also sky box office and joshua fight tomorrow! !!