Channels timeout after 12 seconds?

muqi

Newbie
So every single paid channel freezes after 12 seconds. The channel stays frozen until i switch channel, after which the same happens. All FTA channels are fine. It's not the line as the provider sent me a photo of the connection and I also have 2 other H2H boxes with the provider working no problem. I've flashed the subject H2 with sucmnscee cuz image. I have reflashed, but still the channels timeout. Can anyone help me?
 
Do you have the keepalive file on your line?

Not using the line on another device at the same time?

Possibly try putting another mg_cfg file in the keys folder.
 
It still could be, try disconnecting box from internet, reboot a few times, reconnect and try again
Just tried that. Still the same thing happening. It's strange, almost exactly the same amount of seconds elapse on every paid channel before it times out. I'm going to ask the provider to reset the server
 
Do you have the keepalive file on your line?

Not using the line on another device at the same time?

Possibly try putting another mg_cfg file in the keys folder.

I'm using a C line so don't have a keep alive file. And no I'm not using the same line on another device.

Will the mg_cfg file make a difference if using a C line?
 
It probably won't be a server issue if it's been like this for several days, far more likely to be either the box itself or a connection (cable, joint, splitter etc)
 
It probably won't be a server issue if it's been like this for several days, far more likely to be either the box itself or a connection (cable, joint, splitter etc)

The provider just switched me over to mgcamd and it's working flawlessly going freeze free for 5 mins counting
 
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