No cable tuner signal

gaelic-red

Member
Hi I've just installed wooshbuild on a zgemma h5.2tc . All went well except I don't have ( and don't know how to access ) any cable channels . I'm in Dublin and have fta Sat channels , when I go to menu / set up / service searching / signal finder tuner a is fine but b & c isn't showing any signal. The cable is working fine in the horizon box . Any advice would be great, cheers!
 
Assuming the cable is inserted into the RF IN and you've put a line on the box and scanned, you should get channels.

Have you put your area ID in the tuners and selected your area in ABM and also changed providers V*rgin UK to YES?
 
Thanks for reply Ste, the cable is inserted properly into the rd in / loop out . When I do a scan in abm I'm getting a "tuning failed fatal " message .
I don't have virgin UK on but I do have virgin ie and area is 42753 legacy
The tuners are B: net I' d 42753 and provider is virgin media Ireland brute force , C: is different it's terrestrial provider - rep of Ireland, all regions(europe DVB-T/T2)
I've changed from a zgemna 2 star s to this box so cable is new to me ! Cheers
 
You are using an underground fibre cable and not the satellite cable?

You never mentioned if you sorted the set-up part in ABM too?

Do you have a line on the box also? ... don't think you get any channels at all without a line in Ireland.
 
I have Sat cable in A and fibre cable in B/C , in abm I don't have UK selected but I do have virgin IE , I don't have a line yet I thought the box would pick up channels and not show them like the way the Sat tuner would do ?
 
Ste , grog , thanks for your advice I went through the settings again for both abm and tuner config and I also got a test line , happy days now I have channels coming in !! BUT I have no hd channels with the cable tuners , I've tried different setups with abm but no joy and some channels whether sd or hd won't clear , any advice ! Cheers!
 
Can you upload screen shots of the ABM providers page ? rather than take pic with phone, in your browser you should be able to type http://zgemmah52tc and it will bring up web if on the box, down the left side you will see grab a screenshot link which will show an image of whatever is on the screen
 
your settings look ok to me, not knowing the irish setup I don't know what channels you are meant to get sorry
 
42753 Dublin legacy found 762 video and 69 radio , the hd channel folder contains sky arts 1 & 2 hd , all channels folder has sd channels
43217 Dublin upc found 805 video & 69 radio a lot of hd channels now !! & all channels folder starts with hd channels
Thanks choppa
 
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