MINI Edison Os Mini Stopped getting channels help

yes its confusing " please wait " as might get that when cam does not work to decrypt channel info.if it was busy you should see a spinning circle of dots in top left corner.
 
It loads up with openvix please wait then goes to a blank screen then back to openvix please wait. Seems to just sit loading however i can go through the channel list. The FTA channels work fine but others dont.
 
if you press ok button twice you should see your provider in the second screen,if not i would do a network test to make sure box is getting a lan connection=all green ticks,then recheck your cam stop/start on 1.38.
 
I should be seeing my provider if im on a channel and click ok twice? Brings up like an extra bit on info. What should i be seeing? Yea done all that and tried to stop/start cam still no joy
 
try rebooting box and router?

you should see a partial bit of server info so you know line is working.
 
Tried rebooting my box and router. Not overly sure exactly what i should be looking for in terms of server info? What type of information should it show?
 
Tried rebooting my box and router. Not overly sure exactly what i should be looking for in terms of server info? What type of information should it show?
Hey I'm having same problem in my box did you ever resolve the issue?

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Sky or cable? Rebooted router and box? Was it working? Restarted cam?

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Sky or cable? Rebooted router and box? Was it working? Restarted cam?

Sent from my HUAWEI VNS-L31 using Tapatalk
Cable.
Rebooted router and box, factory reset and updated software.
Restarted cam too to no avail.

I have 2 edision is mini boxes, one is working fine the other just randomly stopped showing the locked channels. I've tried using my good working line on the box to and even that didn't work. Don't know what else to try.

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Hmmm. Done a reflash? Tried working box and line where the other box isn't working and vica versa?

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How would i reflash not familiar with doing that? I haven't tried my working box in the place where the box isn't working I will do that next thank you for suggestion

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Are they boxes from the official uk supplier with VIX installed then?

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Ok easiest thing to do if you have a usb or hdd connected(you should really for EPG at least) is go to VIX menu in backup manager create a new backup(this is your settings). Then go to image manager and restore. Download latest version then restore it. Then when asked upon reboot to restore say yes and click on the settings backup you made. Try now? It should backed up your line too.

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Ok easiest thing to do if you have a usb or hdd connected(you should really for EPG at least) is go to VIX menu in backup manager create a new backup(this is your settings). Then go to image manager and restore. Download latest version then restore it. Then when asked upon reboot to restore say yes and click on the settings backup you made. Try now? It should backed up your line too.

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Ok I did this I downloaded latest software and restored it to v 5.0.023 I believe twice once with restoring image and other time without restoring backup settings both times the channels weren't coming through, I'm usually quite good at figuring out the problem but this has me absolutely baffled

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Maybe try a usb reflash from openvix website then. Or try box at other point

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