No network id's on scan

Kryptview A850 returning blank when doing scan for network id's ( network scan not manual )
Any ideas?

Have you checked all cables are connected properly?

pabloescaban said:

Have you checked all cables are connected properly?

Click to expand...

Yes, have done all the usual checks, only thing haven't done is reset to default settings, in case the scan won't pick up any id's

Reset to factory settings first, then:

power off box/power on

menu>user preferences>delete all channels

power off/and on

then do a full scan

pabloescaban said:

Reset to factory settings first, then:

power off box/power on

menu>user preferences>delete all channels

power off/and on

then do a full scan

Click to expand...

Thanks again for your reply, at present I still have channels which are visible, if these start to dissapear like the network id's on the scan, then I'll try your method.
Regards

a factory reset and scan takes only 15 minutes, I've done my box 3 or 4 times in a day when it's been playing up ::

Sometimes i choose a different network other than the one i normally connect to to see if it's any better, often it isn't but it's usually worth a try

Thanks for the info on the steps to take, to which I will if any of the channels I can view at the moment start to disappear.
Regards & thanks again