kv 850 glitching/freezing

hi guys, i have the kv 850 hd, that has a glitch/freeze problem, mainly on sly spots? any idears how i can sort it plz?
 
Could be a list of things. Easiest things to stat with is leave box and router off for 5 mins then try and also try a test line.

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hi guys, i have the kv 850 hd, that has a glitch/freeze problem, mainly on sly spots? any idears how i can sort it plz?

Is this problem on SD or HD, could be one TP is faulty as some SS channels use the same TP, or as above try a test elsewhere.
 
do a factory reset (you won't lose the line details, these stay on the box)
then do a scan, and make sure you pick the nearest to you from the list

check cables and splitters and get a new splitter, preferably a tratec one as some cheapo splitters are completely useless
 
do a factory reset (you won't lose the line details, these stay on the box)
then do a scan, and make sure you pick the nearest to you from the list

check cables and splitters and get a new splitter, preferably a tratec one as some cheapo splitters are completely useless
many thanks Pablo, will do

do a factory reset (you won't lose the line details, these stay on the box)
then do a scan, and make sure you pick the nearest to you from the list

check cables and splitters and get a new splitter, preferably a tratec one as some cheapo splitters are completely useless
now have lost all channels, checked the line & it comes up not conected? any idears
 
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have tried that, still comes up as not conected

its as if the server has been switched off, the light on the back doesnt flash like its looking for the conection
 
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no channels start here.

http://www.techkings.org/threads/phoenix-hd-a850-setup.42588/

do a factory reset (you won't lose the line details, these stay on the box)
then do a scan, and make sure you pick the nearest to you from the list

check cables and splitters and get a new splitter, preferably a tratec one as some cheapo splitters are completely useless

this is not a e2 box so no such thing as picking nearest to you,i always thought everything is wiped when factory reset is done,only the image is left intact.
 
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Dont no if its the same with this box, but i have a kv 780 and when i factory reset it doesnt delete my line info. U just lose all channels so you have to scan again for them, also you have to select your net id from list first
 
On my box once uve done factory reset, u select network( telewest, ntl, c&w. etc..) then do a TP search and a long list will appear and you choose your area net id. Then when u choose area it will scan for channels.
This is how kv 780 works not sure if its the same for yours
 
no channels start here.

http://www.techkings.org/threads/phoenix-hd-a850-setup.42588/



this is not a e2 box so no such thing as picking nearest to you,i always thought everything is wiped when factory reset is done,only the image is left intact.

hi cactikid, does that mean i have wiped the box? but the newcamd set up still looks the same? it says sending log in then not conected ? im confused? do i need to find another server ? paid dear for this on as it was the only one i found that would work, many thanks for the advise, steve
 
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Are all your channels there but just not working? Sometimes on mine i have to restart box a few times till it connects. Try a test line then u'l know if its supplier
 
lines on kv can tricky as to which one was entered as many did not work,you have not said if you have scanned in channels,recheck line is entered correctly
 
hi Cactkid, i have scanned in all the channels, all are correct, have not changed the line, as was working ok, but still no conection comes up, think i need to speak to Pablo, many thanks
 
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