Lost Photos

Technoir

Newbie
Hi all I’m a newbie.
After updating to ios11 I have lost all my photos.
The latest I cloud back up I have was back in July - but even after doing that I have nothing ...
Both my phone and my iCloud are showing I have 1.7gb of photos - I just can’t see them !
I have an iPhone 7.
Help !!
 
No mate.
I’m gutted , it was mostly photos of my kids.
I just find it strange that even the July back up didn’t throw up any pictures either.
On my PC , when I go to iCloud .com and go into settings - it’s showing I have 1.7gb of photos - but when I go into photos , nothing.

436fa7f741a0261be43de4d65759f2f5.png


This is a screenshot from my settings - showing that I have photos in the iCloud.
 
Last edited by a moderator:
Just a quick update in case the same thing happens to anyone else.
Photos recovered after a call to Apple care - who were very helpful indeed. Turns out the photos were there - but “hidden” from view.
The iOS 11.0.2 update addressed this issue.
Cheers.
 
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