+1 channels freezing

Hi
Are anyone's else's gold +1 etc channels freezing or could i have a signal issue?
Cheers
 
Last edited by a moderator:
Freezing sorry

no mine's not doing that.
Check your signal, assuming VM broadband?
on the side or bottom of the router there should be a 'settings password'
type 192.168.0.1 into a browser and click enter, use that password to log into the router

advanced settings
tools>network status> click on downstream tab
copy and paste the snr and dbmv data here

if there's nothing wrong with the signal it could be the line/provider
 
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 298750000 -2.2 38 256 qam 21
2 322750000 -2.5 38 256 qam 24
3 314750000 -2.7 38 256 qam 23
4 306750000 -2.7 38 256 qam 22
5 290750000 -2.4 38 256 qam 20
6 282750000 -2.7 38 256 qam 19
7 274750000 -2.7 38 256 qam 18
8 266750000 -2.4 38 256 qam 17
9 258750000 -2 38 256 qam 16
10 250750000 -2.2 38 256 qam 15
11 242750000 -2.2 38 256 qam 14
12 234750000 -1.7 38 256 qam 13
13 226750000 -1.2 38 256 qam 12
14 218750000 -1 38 256 qam 11
15 210750000 -1.2 38 256 qam 10
16 202750000 -1.2 38 256 qam 9
17 194750000 -0.7 38 256 qam 8
18 186750000 -1 38 256 qam 7
19 178750000 -0.7 38 256 qam 6
20 170750000 -1 38 256 qam 5
21 162750000 -1.2 38 256 qam 4
22 154750000 -0.9 38 256 qam 3
23 146750000 -0.7 38 256 qam 2
24 138750000 -1.5 38 256 qam 1


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.9 10 0
2 Locked 38.9 11 0
3 Locked 38.9 9 0
4 Locked 38.6 9 0
5 Locked 38.9 15 0
6 Locked 38.9 9 0
7 Locked 38.9 9 0
8 Locked 38.9 7 0
9 Locked 38.9 6 0
10 Locked 38.6 8 0
11 Locked 38.6 2 0
12 Locked 38.6 10 0
13 Locked 38.6 11 0
14 Locked 38.9 12 0
15 Locked 38.6 11 0
16 Locked 38.9 8 0
17 Locked 38.9 4 0
18 Locked 38.9 8 0
19 Locked 38.6 6 0
20 Locked 38.9 7 0
21 Locked 38.9 9 0
22 Locked 38.9 50 0
23 Locked 38.9 11 0
24 Locked 38.6 6 0
 
nothing wrong with those, all the dbmv are between -6 and +10, yours are hovering around -1 to -2
all the SNR are around 38 which is close to ideal
 
if it's only just started doing it, it could just be a temporary fault
if it's always been like that, then i'd take a test line to see if it's any better
 
My dad's is freezing now watching rugby, been asked to sort it out, no idea what to do, any suggestions?
Cheers Dave
 
Ok, the guy we are using here, isn't very reliable, he is an tv aerial installer, who has branched out into selling zgemma boxes, he is using a guy to do updates- has changed server guys at least once, could do with a reliable source! could you advise please?
 
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