thegekko83
Newbie
Hello
Another throttling issue. I've used an almost perfect provider for a few years, however, I moved to a new apartment a around 6 months ago. Initially, there was not disruption in service, however, about one month in, one day, I started getting a weird buffering issue. Here are some of the symptoms / fixes I've tried.
Symptoms
- Around every 15 minutes, live TV freezes usually either for around 30 seconds, or sometimes apparently permanently
- immediately pressing channel down and channel up fixes the problem for another 15 minutes
- VOD does NOT freeze at all
What I've tried to fix it:
- Different provider
- Different box! (I upgraded my Z8 to Z11 Pro Max
- with/without VPN (I usually religiously use Express VPN)
- Wired/wifi swap
None of those fix the problem.
Therefore, it must be with the ISP, however it was working fine for a month and it it was one day it suddenly started and has been the same ever since. My internet speed is more than fast enough to comfortably handle 4K (even with VPN slowing it down a little).
If it is a case of my ISP, I guess I'll just have to live with changing channels every 15 minutes. Can anyone think of anything I can try, settings-wise, to see if I can fix the problem? It's particularly annoying that I've just forked out on a Z11 Pro Max, when I thought it may have been the Z8 getting old. However, I do love the new box!
I thought it may be interesting to monitor my internet connection for 15-20 minutes to see if there are any noticeable regular drops in speed which may be causing this. Is anyone aware of any free software I can use to record the speeds constantly for that length of time?
Thanks
Another throttling issue. I've used an almost perfect provider for a few years, however, I moved to a new apartment a around 6 months ago. Initially, there was not disruption in service, however, about one month in, one day, I started getting a weird buffering issue. Here are some of the symptoms / fixes I've tried.
Symptoms
- Around every 15 minutes, live TV freezes usually either for around 30 seconds, or sometimes apparently permanently
- immediately pressing channel down and channel up fixes the problem for another 15 minutes
- VOD does NOT freeze at all
What I've tried to fix it:
- Different provider
- Different box! (I upgraded my Z8 to Z11 Pro Max
- with/without VPN (I usually religiously use Express VPN)
- Wired/wifi swap
None of those fix the problem.
Therefore, it must be with the ISP, however it was working fine for a month and it it was one day it suddenly started and has been the same ever since. My internet speed is more than fast enough to comfortably handle 4K (even with VPN slowing it down a little).
If it is a case of my ISP, I guess I'll just have to live with changing channels every 15 minutes. Can anyone think of anything I can try, settings-wise, to see if I can fix the problem? It's particularly annoying that I've just forked out on a Z11 Pro Max, when I thought it may have been the Z8 getting old. However, I do love the new box!
I thought it may be interesting to monitor my internet connection for 15-20 minutes to see if there are any noticeable regular drops in speed which may be causing this. Is anyone aware of any free software I can use to record the speeds constantly for that length of time?
Thanks