You are in the menu where you enter your N line information.
N line is a bit of code from your server to allow you to watch $ channels.
If you press green disconnect - then ok to edit - 0000 again it will show your line details
that the server supplies to make your box work.
Then exit and red to re-connect.
What I am asking is did you put in this information or was it already in the box when you bought it ?
It shouldn't be a firmware issue if your box has been working, there haven't been any updates for a while.
Your box is showing connected to the server so in theory you should be getting all the $ channels
unless your server has allowed you to log in but not access your line.
I would get a test line (N Line ) from another server, to test it make sure the other two lines are
showing "off" in the active section.
The test line should look like what you have now.
It may also be a faulty ethernet cable
I would do the test line first though.
There is tutorials in the blade section.
You can post a request for a line
here