Hi Jazz, have you downloaded the channel lists from Blade Online?
Press MENU, then down the bottom of the list is BLADE ONLINE.
Go into this, find Astra UK 28 and then in there are some areas like central, granada, london etc.
Pick one and load it onto your box. Now at the bottom of each FAV group is a channel called 7 Day EPG.
This is what you sit on for a minute and it loads the epg (it says no audio/video when you are on it).
If you have this channel then you already have transponder 11788
;)