Cable channels gone off

[wayne4331]

Hi, has anybody else got the same problem. My Xtrend cable box is only showing the free to air channels BBC ..etc..all the pay channels Sly movies/sports etc are blank? They were all fine last night.

 

[Burlesy]

get in touch with the guy you got your line off :)

 

[dillyp70]

Restarted router.
Then mgcamd or ccam whichever you use.

 

[wayne4331]

Thanks for the replies....I will reboot everything and see if that helps.
I emailed that chap who provided the c line over 2 hours ago but got no reply.

 

[benijofar]

Seems like there is a couple of cable servers down at the moment.

 

[wayne4331]

That could be the case benijofar , but it would be nice if the Cline provider answered his emails and informed us if this is the case.

 

[dillyp70]

If you want me to test your line on my box send me it via pm and i will have it tested within minutes for you

 

[benijofar]

That could be the case benijofar , but it would be nice if the Cline provider answered his emails and informed us if this is the case.

The good servers will post a note on the control panel to advise users of the problem.
Both servers that i know are down at present have done this so direct users can check.
The problem arises when you deal with the reseller who can't be bothered or may not have the time to email a few/great number of clients to advise there is a problem but have no idea how long the problem will last.

 

[wayne4331]

The c line provider has now informed me via email the server was down, its now back on again....all sorted. Thanks