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Cable interference to my satellite only channels

Discussion in 'Technomate Discussions' started by Luffy, Jun 13, 2017.

  1. Luffy

    Luffy Member

    Hey,

    I recently picked up a "Technomate TM-Nano-SE M2 PLUS". Through these last 5 days, I've been experiencing issues with my satellite only channels (my box has a single DVB-S and Twin DVB-C tuner). Everytime I try and watch a satellite only channel, the picture becomes distorted. However the issue goes away as soon as I disconnect the cable line.

    So my theory is some sort of interference is going on. I've had the engineers come round this morning and have had them change all the cabling up to my communal dish, but the issue persists. I've connected my satellite lines back to my TM Nano 2 Super and my original Sly HD Box, and I see no issue.

    Does anyone know of a way for me to resolve this issue?

    I've attached a screenshot of what I'm experiencing.

    Any help is appreciated,
    Luffy
     

    Attached Files:

  2. ste

    ste TK Veteran Forum Supporter

    This is a weird one isn't it... I am not familiar with the Technomate receivers so not sure what to suggest apart from checking F connections on all wires and maybe re-do them and see how it goes.
     
  3. Luffy

    Luffy Member

    Engineer replaced all cables for me, even the ones I purchased off eBay. Sat only works when cable is disconnected, and cable works no matter what.
     
  4. ste

    ste TK Veteran Forum Supporter

    What about the v*rgin cable - was that changed too? and is it going straight from the wall into the Technomate?
     
  5. Luffy

    Luffy Member

    Vermin cable has never been an issue (I've tried it with two different cables), I can watch that with satellite connected or not. It's the cable input that is the problem. I really think it's something to do with the box, maybe some sort of interference is occurring when I connect the vermin cable into the box. The issue doesn't occur for all channels but for some e.g. &TVHD, Bloomberg HD etc.

    I can get it replaced, in talks already with the seller. Just hoping it's an easy fix.
     
    Last edited: Jun 13, 2017
  6. Luffy

    Luffy Member

    Seller tested the box and has found no issues, he has even replaced the box entirely and tuners inside. However the issue is still happening.

    I've purchased pre-made RG6 Cables to replace my vermin cables, I've purchased a variable attenuator and I still get the issue above.

    Does anyone know what the cause may be?
     
  7. ste

    ste TK Veteran Forum Supporter

    Are cables going straight from your dish into your receiver or do you have a wall plate?
     
  8. Luffy

    Luffy Member

    We have a communal dish (I'm guessing thats the wall plate?).
    The channel that's distorted (&TVHD) works perfectly if I disconnect my coaxial cable. All Sly Channels are being received.
    Could this be because of the dc pass through from the vermin cable?

    EDIT: I think i've found the fault, going to give it 48 Hours. I'll update this with the fix (if it happens to be the fix).
     
    Last edited: Jun 22, 2017
    bangord30 and ste like this.
  9. Luffy

    Luffy Member

    I'm in total confusion as to what the fault is, however it's sort of sorted????
    Basically the way I fixed this issue, I had to reconnect the technetix 1-way isolator virgin supplied to my splitter (I purchased off eBay), then connect one of my satellite cables to my Sony TV DVB-S input.

    So if I disconnect one satellite cable, the channels start to distort. This includes one cable that isn't even connected to the damn box.

    Some janky ass method. Through the last couple of days the only time I saw distortion was at like 1 in the morning but for a few seconds.
    Again these where on channels that do not require any lines e.g. NHKWorldHD, CBS Drama, &TVHD.

    I will try and get someone out to see what the actual issue is, hopefully a virgin engineer can be swayed with a bit of cash to fix my setup :haha:
     
    Last edited: Jun 25, 2017
  10. Luffy

    Luffy Member

    Okay just read this thread, thought I'd try my hand at trying to find the actual fault.

    Can someone tell me if this setup is correct?
    [​IMG]
     
  11. dsayers2014

    dsayers2014 TK Veteran

    Put the isolator before the splitter so the isolator is in the white box
     
    Luffy likes this.
  12. ste

    ste TK Veteran Forum Supporter

    No, it's not right - usually the 1 in 1 out is inside the white box but it's not needed if you're using the 2 way splitter as that will do the same job ... you can remove the 1 in 1 out and connect straight to the 2 way.

    I'd also try another cable in place of that mass produced "gold plated" one.
     
    Luffy likes this.
  13. ste

    ste TK Veteran Forum Supporter

    Luffy likes this.
  14. dsayers2014

    dsayers2014 TK Veteran

    I would be careful replacing the Isolator my friend had vm installed earlier in the year with both TV and internet and even the engineer added the isolator in the box then the splitter after that so they must do it for a reason.
     
    Luffy likes this.
  15. Luffy

    Luffy Member

  16. ste

    ste TK Veteran Forum Supporter

    I would like to query a VM tech on this tbh as i've checked the specs for both and apart from one being 1 in 1 out and the other being 1 in 2 out, they have the same capabilities and protection. I'm wondering if it's just common practice to fit the singular one incase as some point, they revert to only 1 device.

    It musn't be the correct box to accommodate it... this is the right box >>>

    http://www.ebay.co.uk/itm/DIGITAL-C...d991b1&pid=100011&rk=2&rkt=12&sd=232371761305

    I have fitted the 2 way though without the 1 way and never had an issue but it's your prerogative.
     
    Luffy likes this.
  17. Luffy

    Luffy Member

    I should've detailed my response, the input is on the same side as the outputs.
     
  18. ste

    ste TK Veteran Forum Supporter

    Ah I get it, you can get the ones where the input is on the other side but as soon as they come up for sale on eBay they sell out rather quickly ... you could get that one and just turn the box upside down so all wires enter / exit the box at the top.
     
    Luffy likes this.
  19. ste

    ste TK Veteran Forum Supporter

    Yeah should be fine they're a good make ... Technetix are the splitters that VM fit as standard though and i've never seen them fit a 5-1218mhz one before so it's a strange combo and strange how it's been set up too instead of the 1 in 1 out in a box on the wall.
     
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