I've read a lot of posts in the cable section regarding signal / internet problems potentially disrupting the cable services and I wanted to make this thread to make sense of it all and try and group it to one thread people could potentially visit for help. Experienced cable users - please add ideas... Is it a signal problem? Check your signal into the box, if it's low then it's to do with the coax connection to the box. Below is what I would try... 1. Change coax cables - you will have one from the wall socket probably to a splitter, start with replacing that. If not resolved, next replace the cables to your sat box and router. 2. Change f-type splitter - splitters work at different frequencies, some of the Vets here could probably tell you which are the best but amazon has a bunch of different ones for less than a fiver so I would replace that next. Is it an internet speed issue? If cable is similar to sat it needs about 4mb constant to clear a line smoothly. It's not about having the fastest speed, just something stable. I would follow the below if you think it's an internet issue... 1. Run a speedtest - just get an app on your phone to start with and then you can test directly on the box, I think theres a plugin called e2speedtest. 2. If the line is stable and fast enough, change the DNS to a public DNS such as google. Easy to do and tons of guides on youtube to follow if required. 3. Router issue? Virgins latest super hub 3 seems to come with a whole host of issues based off various threads I've seen on here. Most people suggest changing it to modem mode and trying your cable line then. If it's then stable, it seems most people would suggest a new router but I'm sure people on here have ideas of settings to change within the vm router setup. 4. Line issue? At this point if you have still got problems, I would try a test line from a different provider.