Channels gone overnight

neo1977

Newbie
Hi there had my box running for past 6 months or so and overnight my channels have dissapeared only freeview ones are active. Think it might be the updates they done to superhubs?, I have emailed my supplier too but wondering is it work reflashing or anything along those lines.
 
am guessing this is just a vm thing as seen other posts about this, have any of you tried setting up your box with the dns pointing to google 8.8.8.8 and 8.8.4.4 ???
 
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