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Channels timeout after 12 seconds?

Discussion in 'Zgemma-Star H2' started by muqi, Jul 15, 2017.

  1. muqi

    muqi Member

    So every single paid channel freezes after 12 seconds. The channel stays frozen until i switch channel, after which the same happens. All FTA channels are fine. It's not the line as the provider sent me a photo of the connection and I also have 2 other H2H boxes with the provider working no problem. I've flashed the subject H2 with sucmnscee cuz image. I have reflashed, but still the channels timeout. Can anyone help me?
     
  2. pabloescaban

    pabloescaban Forum Supporter

    Tell your provider his server needs resetting
     
    muqi likes this.
  3. muqi

    muqi Member

    I asked my provider if there was a problem his end he said no. I have 2 other lines with him working fine. I didn't ask him to reset the server, do u think it's definitely a server issue?
     
  4. pabloescaban

    pabloescaban Forum Supporter

    It still could be, try disconnecting box from internet, reboot a few times, reconnect and try again
     
  5. ste

    ste Forum Supporter

    Do you have the keepalive file on your line?

    Not using the line on another device at the same time?

    Possibly try putting another mg_cfg file in the keys folder.
     
  6. muqi

    muqi Member

    Just tried that. Still the same thing happening. It's strange, almost exactly the same amount of seconds elapse on every paid channel before it times out. I'm going to ask the provider to reset the server
     
  7. muqi

    muqi Member

    I'm using a C line so don't have a keep alive file. And no I'm not using the same line on another device.

    Will the mg_cfg file make a difference if using a C line?
     
  8. pabloescaban

    pabloescaban Forum Supporter

    It probably won't be a server issue if it's been like this for several days, far more likely to be either the box itself or a connection (cable, joint, splitter etc)
     
  9. muqi

    muqi Member

    The provider just switched me over to mgcamd and it's working flawlessly going freeze free for 5 mins counting
     
  10. pabloescaban

    pabloescaban Forum Supporter

    Bingo!
     
    muqi likes this.
  11. muqi

    muqi Member

    Haha! Thanks for your help mate
     

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