Crackling noise on V1RGIN HD Channels - Help

[Hughesy]

Hi,

I have a ZGemma H2 box with v1rgin gift (v1rgin cable and virgin broadband).

On all my HD channels including BBC1 HD I am getting a clear picture but a loud crackling noise coming from it - The only one I'm not is STV HD.

My SD channels are fine.

Can anyone advise me how to fix?

Thanks.

 

[Burlesy]

I would go through a procedure of checks:
Try different HDMI cable
HDMI port (if you have another port on the tele)
Different adaptor for the VM cable (make sure its a solid connection)

Try those things first.
Also make sure you are using the right NETID the list can be found here: http://www.techkings.org/general-cable-tv/65862-cable-netids.html