downstream power

baz2011uk

Member
on monday my vm internet was going really slow and stopping so called vm to ask whats going on with the line
and i was advised i had uploaded 91gb of data in less than 24hrs and that was the issue well how i uploaded 91gb i still dont know i dont even use torrents i only use newgroups
so i was advised to factory reset router and re connected each device 1 by 1 and watch the data in and ut usage as this may give me an idea what was doing it after this all has been good
i did this and checked each morning and evening after work what data i used and TBH it seemed pretty reasonable from monday evening to friday morning around 11gb downloaded and 500mb uploaded
anyway come home this evening and i was welcomed with this when i checked
Session Time 2day 23h:35m:56s
Session Data Downloaded 17,592,186,018,713 MB
Session Data Uploaded 17,592,186,043,268 MB

now that is some serious downloading/uploading lol but that wasnt me and if anyone pulled that off over the 10 hrs i was at work fair play lol
my box has not been hi jacked and dont stream outside the house and have no ports open

so gave vm a call and asked what it was all about and have now been told my downstream power is to low and an engineer is booked for Wednesday

so had a quick look on the router this is my downstream
Frequency (Hz)475000000483000000491000000499000000507000000515000000523000000531000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID910111213141516
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)11.3010.5710.8310.3010.529.969.999.68
RxMER (dB)37.9437.9437.6437.3637.9437.6437.9437.36


now a few questions what on earth is downstream and upstream while im asking

i have an active vm bb line and have added a splitter in November and run cable to my duo2 with a vm sub less than 5 meters away and all has be very good with not a single issue all connections are also tight and not loose
can vm see i have a duo 2 connected?
can vm see that i am pulling data from them to watch tv via my duo2?
when engineer comes on wendsday i will move my duo2 and put my sky box in place will there be any logs on my router
i am ok with pc and that but never really bothered about networks and routers i know how t check thing on them and make them as secure as i know but sme of the wording/options on the router throws me


sorry for such a long post

---------- Post Merged at 12:15 AM ----------

upstream

US-1US-2US-3US-4
Channel Type2.0N/AN/A2.0
Channel ID62N/AN/A64
Frequency (Hz)39400000N/AN/A25800000
Ranging StatusSuccessN/AN/ASuccess
Modulation16QAMN/AN/A16QAM
Symbol Rate (Sym/sec)5120000N/AN/A5120000
Mini-Slot Size4N/AN/A4
Power Level (dBmV)42.00N/AN/A41.25
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts1000
T4 Timeouts0000

thought i would add this also as may help
 
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