H2h sound but no picture

[Nooh]

Hi guys

I have an issue on a zgemma h2h. I get sound on all channels but no picture. The menu can be seen The only channels that get picture are FTA HD channels for both sky and VM. The rest just get sound I have tried different hdmi leads. I changed different av settings. I have tried different original boxes sky + and VM box and also tried openbox v8s and they are fine and work so it's not a signal issue. The lines are on line and cam is up.
Can anyone help me or had similar issue? I have a LG SUHD 4K Tv if it helps.

Reply

 

[cactikid]

if fta and menu are seen everything is working correctly which leaves your line setup as a query and box hard wired to internet?

 

[dillyp70]

Fta HD arnt free on cable

 

[Nooh]

I only get the sound of the paid channels.

 

[nickyd186]

May need to invest in some decent cables from the splitter to the box

 

[Nooh]

Hi
Thanks everyone. I got the supplier to try it out and same problem. So looks like it was a faulty box.

 

[jfish]

what softcam are you using as I had same issue with a venton box running oscam and in the end used oscam ymod version to get it working