H2H Tuner B not showing

Hi Guys,

I have an issue with Zgemma H2H by where the tuner settings are only showing tuner A in the list not tuner B, I got the error tune failed tried a new image to no joy, the feed and cable are in firmly and I can use another box from the same cable, is this a tuner failure? or is there anything I can try?

Thanks in advance :-)
 
It's possibly a dodgy tuner B - is this one of the modified H2.S boxes? ... you can usually tell as it has a sticker on the front flap and on the rear where it should say RF IN, it says LNB IN instead.
 
it appears to be a genuine H.2H, i plug the cable lead with female connector added into RF in, it says LNB above tuner 1, is there anything I can try ? or is truly dead in terms on cable?
 
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