charlie123
Newbie
hi there
My mate was completing some work online (he’s a dentist) then was alerted to an on-screen message saying get all his files have been encrypted and have pay by bitcoin.
His IT guy advised to do a system restore via the disk on the PC, which is running fine now but he has an external hard disk with patient files that shows this ransonware message when he’s tries to access them - this has patient records as a backup
Is there any free software that can be run on the external hard disk to remove the ransonware ?
I have enclosed the image of the ransonware
He had tried malwarebytes but after scanning that showed no threats
Thanks in Adance
Charlie
My mate was completing some work online (he’s a dentist) then was alerted to an on-screen message saying get all his files have been encrypted and have pay by bitcoin.
His IT guy advised to do a system restore via the disk on the PC, which is running fine now but he has an external hard disk with patient files that shows this ransonware message when he’s tries to access them - this has patient records as a backup
Is there any free software that can be run on the external hard disk to remove the ransonware ?
I have enclosed the image of the ransonware
He had tried malwarebytes but after scanning that showed no threats
Thanks in Adance
Charlie