Most of EPG info missing

[contracts34]

Was fine yesterday, but today half the info is missing. Box hasn't been switched off and update was set for overnight. Despite manually updating and doing a forced update still no joy. Anyone else having this issue?

 

[contracts34]

Just tried rescan, reboot and forced EPG download but no different. Anybody any ideas?

 

[benijofar]

You will get more help if you give more information.
Are you running Vix or Openatv.
Are you running a particular build so people know what the box set up is for a start reference.

 

[contracts34]

You will get more help if you give more information.
Are you running Vix or Openatv.
Are you running a particular build so people know what the box set up is for a start reference.

Yes good point, sorry!
Running latest Wooshbuild Openatv

Been running sweet until yesterday so no idea what has happened.

 

[dsayers2014]

in crossepg try defragment database then download now. if that doesn't work ftp media/hdd and delete the epg.dat file then try again

 

[benijofar]

Check settings as follows
Menu/setup/epg
infobarepg and graphical infobar settings should both be set to single epg
Then into settings part of epg and check that your epg location is set to /media/hdd
If set to internal flash then change to hdd setting.
If any changes then rerun autobouquets e2 and crosspeg to see if that solves it.

 

[contracts34]

Thanks both. Will try your suggestions later and then post back.
Cheers for your help

---------- Post Merged at 02:30 PM ----------

in crossepg try defragment database then download now. if that doesn't work ftp media/hdd and delete the epg.dat file then try again

Can't see "defragment database" in crossepg

 

[dsayers2014]

it should be i'm using a different box and image but the crossepg options should be the same


---------- Post Merged at 02:34 PM ----------

actually openatv uses a different version of crossepg so you may not have that option try to ftp media/hdd and delete the epg.dat file

 

[benijofar]

You cannot see that on Wooshbuild because crosspeg is locked on v6.02

 

[contracts34]

Hi Guys
Followed all the suggestions with partial success. More of the channels have populated but many still haven't. Not sure what else to try now.

 

[Louis Cypher]

try pressing file list button. yellow for location & navigate to root of storage. delete epg.dat & empty from trash. reboot & run cross epg again. personally, i much prefer xmltv importer for epg data.

 

[contracts34]

Finally sorted it :yes!:. Went to crossepg/open tv providers and nothing was selected. (not sure how this came to be as all has been working for weeks! :whacko:)

Anyway thanks to all who replied and pointed me in the right direction. Another curve learnt