Hi, I have a problem with my zgemma star 2s, it's repeatedly rebooting after reporting a "software problem" so I've downloaded the sucmnsee 165 vix image to reflash it. I've copied the zgemma folder from the download onto 3 different usb sticks, powered off, plugged stick into box, power on but it just boots as normal to the error. Am I doing something wrong or is there some other problem?