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Sat not sending signal down one line

J

James1888

Newbie
Hello I moved house and the people in before had sly so the satellite was pre installed so I was able to just plug in my zgemma and start it up. I checked the signal when I done this both tuner a and b where receiving a signal.
Now signal a was only receiving a signal so I swapped lines a + b and now b is only recieving signal so obviously just one line is getting signal is there anyone who could help me further diagnos the problem and hopefully help resolve it thanks.
 
Recut the cable and new f connectors was no mention of it but the dish is wired up for multi room so have 2 cables in bedroom as well not tried them.
 
Just ran a new line from sat receiver to box and fixed problem but now box is letting me record 4 things plus watch something also still shows it is using line a have no clue how this is happening although not complaining lol
 
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