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"Soft-Brick" issue

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ColossalTape

Newbie
"Soft-Brick" issue

Hi all,
I've had a zgemma star 2S for a few years no problem until recently.
I bought it off a supplier he has however closed business since an moved me onto a new server. I have no contact details for the new server.
Yesterday, somebody tried to do a software update and because i'm using Vix, now from my understanding this caused a software brick.
Since then, the box crashes due to a software issue every couple of hours.

I don't have a USB with a Flash that the supplier used.
I know that i can use some of the backups here such as " sucmnsee latest vix backup ".
So here's my predicament.

I don't have the NLine details on hand anywhere, they were installed for me by the supplier(who is now gone). If i re-flash with sucmnsee's backup, i'm guessing i'll lose my Nline.
So that's my problem.

Is there anyway i can get the n-Line details through the box? I've tried to FTP with fileZilla but i get an error which boils down to the box being soft-bricked.

If not, is my only solution to find a new nLine provider?

---------- Post Merged at 08:23 PM ----------

few months not years, sorry.
 
if your box comes on for a few hours before it crashes, you should be able to get your line info via ftp.

DO you know how to access your box via ftp.

i.e get your ip address of your box.
menu... information...network

the in filezilla.
host: (your ip)
user: root
pass: (leave blank)


look in these 2 locations

/etc
/user/keys

if you have a cline you are looking for
CCcam.cfg

if you have a nline you are looking for
mg_cfg
newcamd.list

if you can access your box, just copy these files to your computer.

Alternatively try a file explorer from the plugins menu and access the files this way if ftp is goosed.
 
kiddac said:
if your box comes on for a few hours before it crashes, you should be able to get your line info via ftp.

DO you know how to access your box via ftp.

i.e get your ip address of your box.
menu... information...network

the in filezilla.
host: (your ip)
user: root
pass: (leave blank)


look in these 2 locations

/etc
/user/keys

if you have a cline you are looking for
CCcam.cfg

if you have a nline you are looking for
mg_cfg
newcamd.list

if you can access your box, just copy these files to your computer.

Alternatively try a file explorer from the plugins menu and access the files this way if ftp is goosed.
Click to expand...

I've tried using filezilla but i get an error " 500 OOPS: vsftpd: not found: directory given in 'secure_chroot_dir':/var/share/empty "

I'll try getting a file explorer now.

Edit:
I've gone
Menu > Plugins> Install Plugins , but "no new plugins" comes up.

Any ideas?
 
Last edited:
Have you tried setting up a no iP account to view outside of network if so that's your issue after you get the line factory reset router then reflash box.
Just reflashing will give you the same error.
 
have you checked your box is connected to the internet

menu... information...network. Link should be green.

---------- Post Merged at 09:16 PM ----------

I was just going to say you need dsayers help... he had this problem... and up he pops ;)

---------- Post Merged at 09:29 PM ----------

how technically skilled are you?

we might be able to access your files via telnet
 
kiddac said:
have you checked your box is connected to the internet

menu... information...network. Link should be green.

---------- Post Merged at 09:16 PM ----------

I was just going to say you need dsayers help... he had this problem... and up he pops ;)

---------- Post Merged at 09:29 PM ----------

how technically skilled are you?

we might be able to access your files via telnet
Click to expand...

Yes i'm connected to the network. TSMedia and all other extensions work fine but every few hours it crashes with a Vix software issue.

I would say i'm fairly technical, computer science student.

---------- Post Merged at 09:35 PM ----------

dsayers2014 said:
Have you tried setting up a no iP account to view outside of network if so that's your issue after you get the line factory reset router then reflash box.
Just reflashing will give you the same error.
Click to expand...

I haven't tried this. Can you give me a quick run-through i'll give it a go.
 
google - putty telnet

on the chiark site download putty.exe

run putty.exe
select telnet checkbox
enter your zgemmas ip address and then click open

login in as: root

if you manage to login doing this we can get your file.

let me know how you get on and I will talk you through the next steps
 
kiddac said:
google - putty telnet

on the chiark site download putty.exe

run putty.exe
select telnet checkbox
enter your zgemmas ip address and then click open

login in as: root

if you manage to login doing this we can get your file.

let me know how you get on and I will talk you through the next steps
Click to expand...

So far so good..
I haven't used Putty in a few years so i'm a bit rusty when it comes to the commands.
 
Before doing that try and see if your box shows up on my computer under networks.
Also you can type ftp://your boxes IP in your Web browser and user root password blank.
 
cd /usr/keys
ls

---------- Post Merged at 09:46 PM ----------

what files have you got listed in there.
 
right the main one you need the details of are

newcamd.list

type
cat newcamd.list

this will give you the contents of that file.

Copy it all and paste into notepad.

it should look like this

CWS_KEEPALIVE = 300
CWS_INCOMING_PORT = 21000
CWS = server port user pass 01 02 03 04 05 ....etc...

this is your nline. Save it. and save it somewhere else ;)

---------- Post Merged at 09:53 PM ----------

also copy your mg_cfg

cat mg_cfg

this is just a standard file so can be sourced elsewhere if really needed.

so now on your computer you now have a backup of

newcamd.list
mg_cfg


now repeat the same process but look in /etc folder.

this is the other location keys live just to be on the safe side.

---------- Post Merged at 10:03 PM ----------

I notice this also puts the directory at the end of each of these content listings.

your newcamd.list ends after the last number (usually 14)

your mg_cfg ends after f: {00}

---------- Post Merged at 10:06 PM ----------

Right as you have gone quiet. I presume you are done or a busy faffing.

make sure router isn't setup to access your box externally (as this seems to be what causes the ftp crash)

restart router.

reflash your box with what ever image you want

and then copy your line details backover to usr/keys

My job is done. Have a nice day. :yes!:
 
Last edited:
kiddac said:
right the main one you need the details of are

newcamd.list

type
cat newcamd.list

this will give you the contents of that file.

Copy it all and paste into notepad.

it should look like this

CWS_KEEPALIVE = 300
CWS_INCOMING_PORT = 21000
CWS = server port user pass 01 02 03 04 05 ....etc...

this is your nline. Save it. and save it somewhere else ;)

---------- Post Merged at 09:53 PM ----------

also copy your mg_cfg

cat mg_cfg

this is just a standard file so can be sourced elsewhere if really need.

so now on your computer you now have a backup of

newcamd.list
mg_cfg


now repeat the same process but look in /etc folder.

this is the other location keys live just to be on the safe side.
Click to expand...

I've copied & pasted the contents of both files to my computer.

I wasn't able to find a /etc folder anywhere in usr or the root directory. Anywhere else it could be?

Apologies, i was indeed faffing to make sure i wasn't missing any characters in either file.
 
etc is in root

/etc

close putty down and start again.

its just cd /etc

if the files you have copied don't look like examples files, you will be fine. i.e it looks like a proper web address username and password.

---------- Post Merged at 10:19 PM ----------

I added to the above post you quoted if you didn't see it. make sure you read everything I wrote.
 
kiddac said:
etc is in root

/etc

close putty down and start again.

its just cd /etc

if the files you have copied don't look like examples files, you will be fine. i.e it looks like a proper web address username and password.
Click to expand...

In etc there are new mg_cfg or newcamd.list files , but a sub-directory called keys but it just re-directs to usr/keys so i assume there are no more.

Yeah i read it again afterwards thanks.
 
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