Star H2 stops responding

Wolfman89

Newbie
hi, H2 star box stops responding after a few hours. The channel that’s on will carry on working but the box will not respond to any keys I press on the remote or even if I press the volume up/down button on the box. I have to reboot the box for it respond, I have changed the battery on remote & this problem did not go away, it’s been happening for a few days, it’s whoosh build & I have VM cable on it. Any idea what is causing this issue & what the fix is?
 
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