The V8 Golden isn't an enigma 2 receiver so there's no "backup images" for this - it's closed source firmware so you can't get your s*y / v*rgin look skins on them... also, if you have a superhub 3 from VM, it wont work.
Check the vendor site freesat.cn for support... reaper on here is an authorised reseller of these boxes and is very knowledgeable with them.