What kind of an ISP employee can view one's internet history?

TheSource

TK Veteran
With everything now being recorded in the UK can anyone working at your ISP view your history? For example even if you were to call your ISP's telephone technician say at Sky would even they be able to view your history? I know your ISP now keeps logs but never thought of it the other way.
 
I don't know the answer but I would hope that you would need significant 'security' clearance and it would then be on a needs must basis as there are great risks and I'm sure for certain workers, great temptations associated with having access to this information.
My expectation is that normal handlers, customer service, tech support etc can see what type of traffic and how much is used, ie 15GB of streaming per day, 3GB of browsing and 2GB of downloading. This helps them do their job but isn't too intrusive. Would be good to hear how it actually works.
 
I don't know the answer but I would hope that you would need significant 'security' clearance and it would then be on a needs must basis as there are great risks and I'm sure for certain workers, great temptations associated with having access to this information.
My expectation is that normal handlers, customer service, tech support etc can see what type of traffic and how much is used, ie 15GB of streaming per day, 3GB of browsing and 2GB of downloading. This helps them do their job but isn't too intrusive. Would be good to hear how it actually works.

I agree with this. Imagine phoning up tech with a issue and with a click they can see your entire viewing history. Like you say certain workers with great temptations can access shit!.
 
I understand that lol My question more lies can the average technician being able to see your browsing history from social media through to your banking habits by just accessing your account. Be interesting to see from the ISP's end! And what restrictions are in place.
 
try clicking on these links without a vpn if you believe that:

http://scnsrc.me/
http://1337x.to/
libgen.io

and? all they do is block these sites because they have to.

They do not care if you visit torrent sites that is why they make no effort to block proxies because they do not receive court orders to block the proxies only the original sites.

I know for a fact the only thing ISPs monitor for is things like radical islamists and child porn.

They could not give if you download torrents or not.

I understand that lol My question more lies can the average technician being able to see your browsing history from social media through to your banking habits by just accessing your account. Be interesting to see from the ISP's end! And what restrictions are in place.

I believe they keep a copy of your history for a year but they will require a warrant to reveal it.

source: https://www.ispreview.co.uk/index.p...w-uk-internet-snooping-bill-approved-mps.html
 
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they sometimes are compelled to care by people owning copywrites.

if you are involved in pirating copyrighted material or [especially] have torrent clients open with uploads active then you are at risk of being hauled into court. your isp might love torrent users and hate copyright law, but if faced with a court order they will have to hand your info over.

whether your isp actually gives two fucks about shit you do online or is being compelled to act like it does matters little.

give them nothing, use a vpn
 
try clicking on these links without a vpn if you believe that:

http://scnsrc.me/
http://1337x.to/
http://libgen.io/
But that's just blocking a site due to court order, that's not the same. I can block sites so my household can't access them that doesn't mean I can see /or watch their traffic. I would suspect only the very high up people within the company would have access to your traffic history and anyone else would need a warrant.
 
But that's just blocking a site due to court order, that's not the same. I can block sites so my household can't access them that doesn't mean I can see /or watch their traffic. I would suspect only the very high up people within the company would have access to your traffic history and anyone else would need a warrant.

Cheers grog! I guess all the traffic is encrypted. Be interesting to actually see what the techs see!
 
But that's just blocking a site due to court order, that's not the same. I can block sites so my household can't access them that doesn't mean I can see /or watch their traffic. I would suspect only the very high up people within the company would have access to your traffic history and anyone else would need a warrant.

that was more in response to the person who said that unless you are viewing child porn your isp doesnt care what you look at
 
Oh the bizarre Investigatory Powers Act 2016 - ISP's have to pay the surveillance cost and therefore pass the cost onto innocent users. Miscreants use a VPN so can't be monitored and MPs are excluded. What a shambles :sick:
 
personally I think if all your traffic is going through a vpn then that would be of more interest to any official, ie 'what are they hiding? .
 
Maybe, but they are so widespread now. Footy clubs have pitchside adds and about 70%, of podcasts have a pre amble about protecting personal information and credit card details (even though vpns are overkill for much of that ) sponsored by vpns

Most anti virus suites also off VPN tunnels now also.
 
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