Wooshbuild missing channels / silent channels

Seedbird

Newbie
Hi,

I bought H.2H box a while ago with a line off ebay, however most of the channels have issues. Some work, some are just a black screen, some are extremely pixelate and make a screeching sound that is unwatchable and some have a perfect picture but no sound. I have checked the guide for setting up the box and all the settings match what are given on this forum. Could anyone provide any support as to what the issue could be? The seller from eBay gave me a new line but once that didn't work has pretty much gone silent. I am on a cable only connection.
 
if you got the box before November then it may need reflashing with a recent image
 
It was early November I got it. How can I check if that’s what I need to do?

It didn’t ever work before then to be honest though.
 
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