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Zgemma H2 no signal

Discussion in 'Zgemma-Star H2' started by steviejosey, Jun 15, 2017.

  1. steviejosey

    steviejosey Member

    I have a Zgemma H2 box which works fine in my house but when I tried installing it in 2 friends homes with the same setup it was showing no signal but connecting to broadband any help on sorting this problem would be appreciated.
     
  2. yorkshireman

    yorkshireman Member

    It's his cable that's been turned off by the provider

    Sent from my Moto G (4) using Tapatalk
     
  3. steviejosey

    steviejosey Member

    No, one had vm broadband and the other had vm broadband and tv both working.
     
  4. ste

    ste TK Veteran

    Try re-scanning - your friends may be on a different net id too... get the correct net id from their genuine tivo box - put that in then scan and see how it goes.
     
  5. steviejosey

    steviejosey Member

    Will give that a try how do I get genuine net id from tivo never used vm tv.
     
  6. ste

    ste TK Veteran

  7. steviejosey

    steviejosey Member

    Cheers will give it a try.
     
    ste likes this.
  8. ste

    ste TK Veteran

    Be sure to report back and let is know how you got on... this helps other members with similar issues :)
     
  9. steviejosey

    steviejosey Member

  10. steviejosey

    steviejosey Member

    Sorted, just a matter of changing the net id as my friends were in a different area from me, simple when you know how, thanks to ste for the tip.
     
  11. ste

    ste TK Veteran

    Good news :)
     
  12. cactikid

    cactikid VIP Member

    check location in the netid thread and if different please add your details into a post cheers.
     

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