This is how i do my EPG for virmin its different.
I take it you have a storage device attached & all set up?
EPG
Menu > Setup > System > EPG > Settings > Enable Virgin EPG: yes
Menu > Setup > System > EPG > Cross EPG > Update rytec providers
Menu > Setup > System > EPG > Cross EPG > XMLTV Providers > Rytec Virgin UK XMLTV > click yellow to download *Wait for it to finish* > Click okay on Rytec Virgin UK XMLTV (Green tick should appear) then hit green to save
Menu > Setup > System > EPG > XMLTV-Importer > Press Blue for Sources > Scroll to Rytec Virgin UK XMLTV Okay *Green tick will appear* > Gress green to save
Menu > Setup > System > EPG > XMLTV-Importer > Press Yellow for Manual > then Yes.
Now to tune it properly:
Menu > Setup > Service Searching > Tuner B Enable > Network ID >
find yours here
Menu > Setup > Service Searching > AutoBouquetsMaker > Delete bouquets
Menu > Setup > Service Searching > AutoBouquetsMaker > Providers > Double check all the settings in there are correct:
Virmin uk: yes
Virmin uk area: select your
NetID
Virmin uk fta only: no
Virmin uk generate main bouquet: yes
Virmin uk: generate sections bouquets: yes
Virmin uk generate hd bouquets: yes
Virmin uk generate fta bouquet: yes
Virmin uk generate fta hd bouquet: yes
Virmin uk swap channels: yes to replace or sd channels with the hd channels up to you
Menu > Setup > Service Searching > AutoBouquetsMaker > Start Scan
Try them steps then post back