Boltonmackem
Newbie
My dad has recently cancelled his Sky Q subscription and has been given an old Samsung SMT-S7800 Freesat box from a mate. He has connected this to the Sky dish and the 'search' has provided 150+ channels with a very strong signal strength apparently. However, he gets no picture or sound and a message that says "Cannot receive this programme. Please check connections" and "No audio/video currently running". Anyone know what's going on here? Is it something to do with the wideband LNB on the Sky Q dish or would it not tune at all if that were the problem?