Free to Air, BBC1, ITV etc.
Sounds like you bought your box with a "gift"
Which means it had a cline already set up
for you. They usually run for a year.
How much did you pay for your box ? was it about £250 or something like that ?
Have you ever entered a cline into your box yourself ?
Don't worry, if this is the case just read the tutorial
I suggested in the earlier post and wait for a reply from the c/s server thread
and you will be back up an running in no time