Freezing and glitching on my zgemma with vm, tried 4 different sub providers and it’s the same! Movies and sports are fine most of the time (thank god), but kids channels & music channels are constant! Using vm original cables, even tried two different internet providers. Does everyone have the same problem?
Freezing & glitching
- Thread starter kayedan
- Start date
Thanks for the reply, the cable is just over a year old as I had vm internet installed September last year. I was using a splitter but now I’ve left vm and joined sly for internet, I’ve connected zgemma directly to vm socket
Do you mean the dB? I’m getting around 36db
I would’ve stayed with them but their internet was terrible! It went down every other week for hrs at a time, sometimes days!
Yes it was fibre upto 50 meg, when it was working it was fine, getting over the estimated speeds, and ping of 9ms
have a look outside in you little brown box if it has an attenuator, remove this and put in one of these https://www.screwfix.com/p/labgear-f-plug-to-f-plugs-pack-of-10/95730
ok I’ll have a look tomorrow when it’s light, thanks
pabloescaban
VIP Member
log into the router at 192.168.0.1
use the settings password from the router to log in
find the signal logs and post them here, your looking for snr and dbmv
So does it need to be higher? Closer to 100%? There is an attenuator connected inside the house, but I’ve tried with and without it but still have the problem
I left vm has having way too much down time
The problem I had was too many splitters and also antenuator. The one outside what VM supplied was split and then antenuator then splitter to modem and TV.
I used straight connector outside to upstairs and splitter to modem and TV. The power levels never changed at all but this fixed my freezes.
I used straight connector outside to upstairs and splitter to modem and TV. The power levels never changed at all but this fixed my freezes.
I’ll definitely try this, I find it strange that movies and sports rarely have the problem, which is fine for me, but music and kids are constantly freezing and glitchy, which is no good for the kids!