@urie What strikes me is their line is recognised by Jedi. As in the light is going green but it's when they go to the next stage and attempt to create the boquets that it seems to be getting stuck. I'm not saying it is the box at fault but trying a reflash or on another box seems a good means of troubleshooting.
I can't get Xsreamity working myself. My line shows up with a green light. The bouquets are there but the channels show nothing more than a black screen. I'll then playback the same channel in favourites, which Jedi created, or on another device, and they play fine.