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No sky channels - new router please help

S

Shaun4203

Newbie
I have just recently upgraded my broadband to talktalk fibre optic. Since the change my blade box comes up 'scrambled service' on all the sky channels. When I do a ping test the connection is fine! Can anyone help me out with some ideas to remedy it?

Sent from my HTC One M9 using Tapatalk
 
if you're using a wifi bridge you need it to connect to your computer and reset it so it connects to your new router then connect it to the box

---------- Post Merged at 08:20 PM ----------

or another reason could be your sub provider has blocked you because the i.p has changed just get in touch with he/she and tell them you've changed net providers
 
I'm really not technical..I had someone install the box for me. How would i reset it? Excuse my ignorance! Thank you zee24

Sent from my HTC One M9 using Tapatalk
 
On a Blade 5000 you can check by going "menu" then enter 9991 to bring up hidden menu.
Should show normally a green box either in Newcam or Cccam'
Scroll down and click on whichever it is and check that server status reads "on"
 
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