I wonder if an experienced tech bod can help me at all please.
On certain channels (eg. Cartoonito and BT Sport 1 amongst others) I keep getting glitching.
Upon speaking to my provider, they say my ECMs (whatever they may be) are all fine, and they cannot see evidence of a line problem. They have said to make sure the signal strength is a minimum of 55%. I have noticed on these channels that the signal strength is actually very poor - well below 55%.
Can poor strength that can cause the problem? If so, is there a way of boosting the strength? Are the channels available on more than one frequency? I use ABM on Vix Apollo so they should always be up-to-date?
Thanks in advance for any help.
On certain channels (eg. Cartoonito and BT Sport 1 amongst others) I keep getting glitching.
Upon speaking to my provider, they say my ECMs (whatever they may be) are all fine, and they cannot see evidence of a line problem. They have said to make sure the signal strength is a minimum of 55%. I have noticed on these channels that the signal strength is actually very poor - well below 55%.
Can poor strength that can cause the problem? If so, is there a way of boosting the strength? Are the channels available on more than one frequency? I use ABM on Vix Apollo so they should always be up-to-date?
Thanks in advance for any help.