Sky Channels arent working

ghastie93

Newbie
Hi looking for technical help.

I Bought the Z Gemma H.2s a few months back. Its been working a treat until today. The free view channels are working however none of the sky channels are.

Can someone shine any light on this?

Cheers
 
Sounds like your line "gift" has been turned off. Where did u purchase it if you dont mind me asking?


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With you saying you've emailed them, I presume your internet connection working OK and the box is connected to the router? I know it sounds obvious but always worth checking
 
It does sound like a line issue then. Could you backup your existing line and then request a 24 hour test line just to confirm it is?
 
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