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Vm on zgemma h5

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Brog

Newbie
Alright folks, had a vm engineer in yesterday changing a box in the bedroom.
When he was in, he changed the box where the cable feed comes into the house. I had the zgemma unplugged and out of sight.
When I plugged it all back in it worked sound, now I’m getting nothing through VM, although the signal is good, over 70%.
Anyone any ideas?
Cheers
 
Brog said:
Alright folks, had a vm engineer in yesterday changing a box in the bedroom.
When he was in, he changed the box where the cable feed comes into the house. I had the zgemma unplugged and out of sight.
When I plugged it all back in it worked sound, now I’m getting nothing through VM, although the signal is good, over 70%.
Anyone any ideas?
Cheers
Click to expand...
have you tried updating abm config and doing a rescan of channels
 
do a network test
menu>setup>system>network>device setup>network test

check the VM cable is actually connected in the box he has altered
 
pabloescaban said:
do a network test
menu>setup>system>network>device setup>network test

check the VM cable is actually connected in the box he has altered
Click to expand...
All good there mate, all cables and splitter sound.
Starting to think the issue may be with provider.
I’ve sent him a note.
Do you know if I should still get fta if the lines wend dud? Because it’s getting F/A.
Sky and the iptv still good.
Cheers for your help
 
it could be the line but unlikely
have you scanned for channels?
did you plug the VM cable in the correct socket when you put it back together?
you should get 1 - 5 in SD even without a line
 
pabloescaban said:
it could be the line but unlikely
have you scanned for channels?
did you plug the VM cable in the correct socket when you put it back together?
you should get 1 - 5 in SD even without a line
Click to expand...
Off to work now, I’ll get back to it later. Thanks
 
put box into deep standby, reboot your router and once online turn box on, network test only checks connection to router not the internet.
 
There is an IP checker plugin that gives you the local and WAN IP address. It doesn't show throughput but does show an Internet connection
 
grog68 said:
put box into deep standby, reboot your router and once online turn box on, network test only checks connection to router not the internet.
Click to expand...
lincsat said:
There is an IP checker plugin that gives you the local and WAN IP address. It doesn't show throughput but does show an Internet connection
Click to expand...

I ruled out the network being the problem when he said in #5 that his IPTV still worked ;)
To the OP: if you go to menu>setup>service searching and check in tuner configuration that the DVB-C tuner is still configured for Virginmedia (all systems) then exit back to service searching and run a manual scan
 
pabloescaban said:
I ruled out the network being the problem when he said in #5 that his IPTV still worked ;)
To the OP: if you go to menu>setup>service searching and check in tuner configuration that the DVB-C tuner is still configured for Virginmedia (all systems) then exit back to service searching and run a manual scan
Click to expand...
I’ll have a look after work, did check the tuner config, looked sound to me.
Thanks mate
 
Brog said:
Alright folks, had a vm engineer in yesterday changing a box in the bedroom.
When he was in, he changed the box where the cable feed comes into the house. I had the zgemma unplugged and out of sight.
When I plugged it all back in it worked sound, now I’m getting nothing through VM, although the signal is good, over 70%.
Anyone any ideas?
Cheers
Click to expand...
do u manage to find problem & sort buddy??
 
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