No youre not wrong - it requires internet connection to import epg and all the channels. I think theres something blocking it .I assume there is a network connection if I can import epg. Or am I wrong to think that
I agree - I know with mine, Ive got to disable Sly ShieldWho is your isp provider? as firewall could be blocking you out
Have you disabled the Shield?mine is sky as well
Sky Broadband Shield | Sky HelpI clicked on the link but couldn't find the activate sky shield for some reason checked everywhere
thanks anyway
Have you asked him to give your line a kick are you running vpn on your boxI went to my service provider and he has given me a 24 hour trial on the android app and it works perfectly well. So the issue is definitely not with the provider or with Sky Shield. At least I am narrowing down the possibilities
Go to Menu, Information, About, it will show you the detailshow do I check which open atv I have?