Ilikepenguin
Newbie
So my mums partner has bought one of these and is having problems with the channels. Here's their description of what's wrong:
Plug it in and the screen comes up saying sky then the ordinary tv channels come on.go to menu. System settings and can do a scan, it seems like it's downloading the channels as it shows them in a list but when it's finished downloading I go into the TV guide and it's just the normal tv channels there. It also says in the instruction manual that when you connect it the installation wizard comes up but this doesn't actually happen.
Any idea where they are going wrong with this?
Plug it in and the screen comes up saying sky then the ordinary tv channels come on.go to menu. System settings and can do a scan, it seems like it's downloading the channels as it shows them in a list but when it's finished downloading I go into the TV guide and it's just the normal tv channels there. It also says in the instruction manual that when you connect it the installation wizard comes up but this doesn't actually happen.
Any idea where they are going wrong with this?