ZGEMMA S2 Running Openvix with Sky setup

Hello folks, we bought a box (paid £120) running I think openvix, it looked similar to SKY, it was keep coming up with Timeshift error when watching ANY channel, anyway we were advised to update it, we did using a flash someone did for us, and it knocked everything off and now looks boring, we cant watch sky channels for obvious reasons. Can anyone advise on how to restore it?

I think if someone can send a link/message with the download software to restore it - am I right in thinking that I just download the software/image, unzipped to a fat32 flash drive, then startup the box with it on the flash, and proceed from there? If anyone could help we would appreciate it.
 
If you've flashed the box without backing up your line details you're going to need a new line, you'll find a backup with blue skin in the zgemma section of this forum
 
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