Hi all. I've been using a f5 box with no issues for a few years with no problems.
I now have an issue when i click on any bbc / ITV channels 1 -54 the box freezes (not the typical scramble message) an actual screen / box freeze which can only be fixed by a box turn off and restart.
I originally thought this was a technical issue rather than a programming issue however when I do a programme search, the search freezes when it finds the same bbc / itv channels? I.e sll skys channels working no prob.
As of yesterday it became a real issue as the mrs went to a bbc channel and froze the box. When i tried to turn the box on, it automatically starts on a bbc channel straight away and so freezes the box straight away so i can't even access the menu screen.
I'm after a bit of guidance to understand whether you think i do need to purchase a new box or whether i need someone to reset the box?
Cheers in advance.
Regards
Lee
I now have an issue when i click on any bbc / ITV channels 1 -54 the box freezes (not the typical scramble message) an actual screen / box freeze which can only be fixed by a box turn off and restart.
I originally thought this was a technical issue rather than a programming issue however when I do a programme search, the search freezes when it finds the same bbc / itv channels? I.e sll skys channels working no prob.
As of yesterday it became a real issue as the mrs went to a bbc channel and froze the box. When i tried to turn the box on, it automatically starts on a bbc channel straight away and so freezes the box straight away so i can't even access the menu screen.
I'm after a bit of guidance to understand whether you think i do need to purchase a new box or whether i need someone to reset the box?
Cheers in advance.
Regards
Lee