You can ask zgemma UK for a password with your order.I've ordered an h9 se and looked at my history and have ordered from there one of my other boxes how do I get password to agemma forum I can give proof but to who?
It's not much use to you.
Unless the device is broken or faulty when you receive it.
For flashing/images/ software and plugins etc you just use the normal forum sections, zgemma UK have nothing to do with setting it up or anything else software related