It sounds like you chose set up as iptv only...No? Is that not what you wanted?
If you have sky cables connected press menu > setup > service searching > tuner config and set tuner A to 28.2e then do the same for tuner B
Then exit all the way back to the tv screen
Green button > green again > system plugins > autobouquetsmaker
Let that download then go into configure and set it to expert then green to save
Go down to providers and set sky uk to yes. Set your region, green again to save then to start scan
Or I have just wrote an epic and your on about iptv

who knows