celticfc
TK Veteran
Hope im in te right section ?
Hi I am currently with Plusnet for my BB, recently i decided to upgrade to fibre from copper, was on 10meg and decided to get the 38meg ,
I was told i would go active on 16/1/18, and i was getting 38meg on said date , but on 20/1/18 my speed went down to 10meg again so i phone plusnet was told it wouldnt go active until 23/1/18, even tho i had 38 on 16th.
Anyway after phoning they said they done tests and modifications (unnecessary " may i add as i never had a fault in the first place ) !
to my line and now i only get 8meg . so i said i would cancel if they did not pay attention and fix what they had broke , or i would move on ,
Now they say if i cancel then i would be charged a fee.
is there anyone in the Scotland/glasgow area whom can recommend a reliable BB provider ,
thanx
Hi I am currently with Plusnet for my BB, recently i decided to upgrade to fibre from copper, was on 10meg and decided to get the 38meg ,
I was told i would go active on 16/1/18, and i was getting 38meg on said date , but on 20/1/18 my speed went down to 10meg again so i phone plusnet was told it wouldnt go active until 23/1/18, even tho i had 38 on 16th.
Anyway after phoning they said they done tests and modifications (unnecessary " may i add as i never had a fault in the first place ) !
to my line and now i only get 8meg . so i said i would cancel if they did not pay attention and fix what they had broke , or i would move on ,
Now they say if i cancel then i would be charged a fee.
is there anyone in the Scotland/glasgow area whom can recommend a reliable BB provider ,
thanx