Most likely an issue with your dish. You should be able to check the signal strength on the box. Try have a look and see if you can find out what % your SNR is :)
If that's okay it could be a tuner fail on the box, does he have a spare box to swap and check?
could take my box to check, they say cables are in tight was working ok until yesterday, as long as the fix dont involve me going up a ladder, then its alL good :)
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