Error tune failed

[Rsbu1990]

I am new to the Zgemma h1 box i have been using the sky one previously but i have noticed on some channels i just get a message stating "error tune failed" has anybody come accross this ?

 

[ste]

Have you disabled the satellite tuner?
Have you set correct NET ID?

 

[cactikid]

i know on my cable channels i have a number of non working ones at the moment but can work at another time of year

 

[Rsbu1990]

Have you disabled the satellite tuner?
Have you set correct NET ID?

Sattelite tuner is disabled and net id is correct

 

[ste]

What build are you using? ... are you scanning with ABM?

Have you got the V*rgin Media feed going into the top RF IN port?

 

[Denoli]

Cable connection was the fault on my dads yesterday

 

[ste]

Cable connection was the fault on my dads yesterday

Another good suggestion for the op if all else fails :)

 

[Denoli]

One of the kids grabbed it and shook it like a money box so put wire in correctly and all ok after restart

 

[Rsbu1990]

What build are you using? ... are you scanning with ABM?

Have you got the V*rgin Media feed going into the top RF IN port?

Openvix build and scanned with abm

Only have one rf in on my box which is the one i am using

 

[Rsbu1990]

Cable connection was the fault on my dads yesterday

Tested cable on normal virgin box for fta channels that works fine but on the zgemma it dont

 

[ste]

Double check the NET ID - get it from the normal VM box... Makes sure it's entered in tuner config and in ABM.

 

[Rsbu1990]

Its correct just checked normal vm box and checked zgemma its the same

 

[ste]

How do you scan for channels?

 

[Rsbu1990]

How do you scan for channels?

Service searching then abm

 

[ste]

Are you using the correct brand and frequency splitter and good quality cable?

Do you have VM internet? could you get your power levels off the box to see what they're like.

Failing everything, you could try a different build to see if it yields the same results or not.

 

[Rsbu1990]

Are you using the correct brand and frequency splitter and good quality cable?

Do you have VM internet? could you get your power levels off the box to see what they're like.

Failing everything, you could try a different build to see if it yields the same results or not.

Its the original vm cable that comes from the wall socket it works fine on normal vm box
yes i have vm internet

 

[ste]

So it's straight from the white wall box to the zgemma? ... it isn't split outside too is it?

Get power levels from the box ... the tuners aren't as strong in the H1 as an official box so need a stronger signal. The H1 is a pretty old, slow box too so you'll notice lag when going through menu's etc. too.

 

[Rsbu1990]

So it's straight from the white wall box to the zgemma? ... it isn't split outside too is it?

Get power levels from the box ... the tuners aren't as strong in the H1 as an official box so need a stronger signal. The H1 is a pretty old, slow box too so you'll notice lag when going through menu's etc. too.

Yh its split outside and its average speed not lagging any other boxes after that better ?

 

[ste]

How many times is it split outside?

Log into your superhub and check power levels.

If you only need 1 cable tuner, the H2.H is the next one up and it's quicker ... if you want a twin cable tuner box, the H5.2TC is a great box and comes in at under a hundred quid - there are obviously much better boxes on the market but it all depends what you want out of it and your budget.

 

[Rsbu1990]

How many times is it split outside?

Log into your superhub and check power levels.

If you only need 1 cable tuner, the H2.H is the next one up and it's quicker ... if you want a twin cable tuner box, the H5.2TC is a great box and comes in at under a hundred quid - there are obviously much better boxes on the market but it all depends what you want out of it and your budget.

Ive got the h2.h as my sky box but as u know not all channels work there now