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Is there something going on with VM Superhubs?

Discussion in 'General Cable TV.' started by garyth, Mar 16, 2017.

  1. garyth

    garyth TK Veteran

    Anyone one been having issues with their Superhubs of late when hard wired to there Zgemma using cable?
    About 48hrs ago I could see my router was resetting itself a number of times and updating itself I think. Now when watching vm channels, when I use wifi on the laptop, iPhone or ipad I'm getting interference with my box. (freezing & glitching)
    Lines are tip top, once these devices are not being used its flawless, just asking if anyone else has had issues at all. TIA
     
  2. ianw314

    ianw314 TK Veteran Forum Supporter

    Try to reset the router with the pin option pal
     
  3. Janso

    Janso TK Veteran

    They're shite that's what's going on.
     
    sad ken, jon48 and bangord30 like this.
  4. XSONY_NGUX

    XSONY_NGUX TK Veteran

    This issue occured the same with me, i had a PCT 4 Port Cable Amplifier i thought that may be the cause so removed it and stuck with the Tratec Splitter.

    I got worried the amplifier may be disrupting the cable connection but guess it was got to do with the updates.
     
  5. Janso

    Janso TK Veteran

    See now I'm having a problem with my wifi ie it doesn't work, yet the internet is clearly working as my lines are clearing...
     
  6. dsayers2014

    dsayers2014 TK Veteran

    Phone vm
    I had that the other week turned off the zgemma and plugged laptop into lan cable spent about 3 hours arguing with the so called engineers that were saying everything was fine till spoke to someone else and he said he changed some settings? and hay presto it worked speed picket up as well (for 2 days at least lol)

    Screenshot (32).png
     
    Last edited: Mar 19, 2017
    bangord30 likes this.
  7. Janso

    Janso TK Veteran

    Just done a reboot of the router and that seems to have sorted it. Weird.
     
    bangord30 likes this.
  8. simba92

    simba92 Member


    Dont mean to bump an old thread but having exactly the same issue over the last 2 weeks.. Could it simply be a coincidence ??
     
  9. Janso

    Janso TK Veteran

    Reboot your superhub mate, did the trick for me. Make sure you've got websafe turned off too, I've read that they sometimes turn it back on - but don't know how true that is.


    Sent from my iPhone using Tapatalk
     
  10. cactikid

    cactikid VIP Member

    i alway go hard wired as those hubs may have wifi issues.
     
  11. simba92

    simba92 Member


    Done that however this is the second time in the last 2 weeks that i've had this problem and been on the phone to them a couple of times too. VM are sending an engineer around next week to check the signal etc and possibly replace the router if needs be... So will have to have a "tidy up" of the splitter and other cables before that.

    It's a shame I can't just get them to split the feed for me. haha
     
  12. sad ken

    sad ken Member

    Said like a pro :D
     
    Janso likes this.
  13. Janso

    Janso TK Veteran

    Just upgrade to the TV package, then they'll send you a home setup kit if you ask for it with their cabling and they'll alter the signal level accordingly. Then cancel before the cooling off period ends. Or just buy a splitter kit on eBay, it's the proper ones.


    Sent from my iPhone using Tapatalk
     
    bangord30 likes this.
  14. Janso

    Janso TK Veteran

    Just upgrade to the TV package, then they'll send you a home setup kit if you ask for it with their cabling and they'll alter the signal level accordingly. Then cancel before the cooling off period ends. Or just buy a splitter kit on eBay, it's the proper ones.


    Sent from my iPhone using Tapatalk
     
  15. sad ken

    sad ken Member

    It was an engineer that sold my first box(starview 1) :D
     
  16. sad ken

    sad ken Member

    It was an engineer that sold me my first box(starview 1) :D
     

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