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MAG254 & Subtitle Problem

Discussion in 'MAG BOXES' started by hopper, May 5, 2017.

  1. hopper

    hopper Member

    Hi all

    I updated my MAG254 to the latest FW and now seem to have subtitles on most channels.
    You can turn off this feature while watching that channel but once you leave that channel and return to it there back again.

    Can fine any main subtitle menu to turn off this all together.

  2. duvet

    duvet Member

    Have you tried unplugging power cable, when starting back up again press set-up / settings button top right.

    There may be a setting within that settings menu.
  3. hopper

    hopper Member

    I'll give that a try
    But I do know there is nothing in the inner portal

  4. press

    press Member

    Turn subtitles off while viewing the channel.Press app button next to tv button will give you options to switch subtitles on or off
  5. hopper

    hopper Member

    That's what I do but once you leave that channel and go back to it the subs are back on again
    stuss likes this.
  6. cstuarty

    cstuarty Member

    Here mate had the same problem on all hd channels must be faulty firmware r18 dated 5th april. got it sorted by going to inner portal and settings,software update then press green F2 manual update then there you can roll back the firmware to r17 Feb 16th sorted it for me.
    you might have to turn of any auto update till a newer fixed firmware comes out
    stuv and stuss like this.
  7. hopper

    hopper Member

    Ya I also done that but if you try BBC News you will see the subs on that channel
    Try to turn it off and go down a channel come back to that channel and the subs are back.

    Not sure how to fix it.
  8. keith

    keith Member

    Is it on a mag box?
  9. keith

    keith Member

    Could you let me know if you find out how to do it? Because I've got the same issue
  10. likedm

    likedm Member

    Anyone got any ideas on this? also got the same problem....
  11. cstuarty

    cstuarty Member

    i fixed my mag250 with this problem just read my post futher up
  12. adrian paul

    adrian paul Member

    Any ideas why my mag box don't let me play any catch-up or let's me record
  13. RockySauce

    RockySauce Member

    To fix sub problem turn off auto update. Then manual update to feb 2017. If youre just rewinding the software it will update unless you disable autoupdate in settings.
    jerlosty and stuss like this.
  14. calyn

    calyn Forum Supporter

    Anyone still get this happening. Updated to the latest and I'm getting it happening again? Rolled back to the Feb one again and still happening. HELP!
  15. Macmac99

    Macmac99 Member

    My problem is I want subtitles on my tv but they won't work for some reason.
    I press the app button and subtitles box comes up with subs off or off and English below it.
    I scroll down to enable subs but they don't come on

    Any ideas please
  16. Iain1979

    Iain1979 Member

    Snap u fixed this??
    Sojibu likes this.
  17. Sojibu

    Sojibu Member

    Please, is there any help out there in relation to Mag256 subtitle. I have rolled back to Feb and nothing works. Please, how can this be fix?
  18. yozz68

    yozz68 Member

    Use the app button on the remote to knock off subtitles as and when they appear
  19. Smith12

    Smith12 Member

    You have to go to mode on mag 254 on a remote control and scroll down to subtitles and at most to turn off
  20. Smith12

    Smith12 Member

    You have to go to mode on mag 254/256 on a remote control and scroll down to subtitles and at most to turn off

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